Look, we get it. Handing over your creative work to someone new comes with questions. Maybe you’ve heard something that gave you pause, or you’re doing your homework before signing up. Either way, we’re here to set the record straight — no spin, no fluff. Just the real deal.
Here’s the thing — having 1–2 active projects at a time isn’t a bug, it’s actually by design. Rather than juggling 10 half-baked briefs at once, our team focuses on doing your work well before moving on. Think of it like a really great restaurant with a short menu: they’re not cutting corners, they’re perfecting what matters. And because requests are unlimited, your pipeline is always moving. You submit it, we queue it, we deliver it. Rinse and repeat.
💡 Pro Tip:
Batch your briefs smartly and you’ll find the rhythm works better than you’d expect.
We hear this one a lot. Yes, projects need to be submitted Monday through Friday, 8am–5pm Eastern — but here’s what that actually means in practice: our team is fresh, focused, and firing on all cylinders when they pick up your work. No burnt-out designers grinding through midnight shifts and making avoidable errors. If you’re on the West Coast or working in a different timezone, a little planning goes a long way. And honestly? Most clients find that submitting the night before means their work is ready before they’ve finished their morning coffee.
💡 Pro Tip:
Queue up your requests before you log off Friday and start Monday with deliverables waiting in your inbox.
No creative team — freelance, agency, or in-house — can wave a magic wand and guarantee turnaround on a Tuesday afternoon panic brief. What we can guarantee is that we communicate clearly, we flag capacity issues early, and we genuinely try to accommodate priority requests whenever possible. That’s not a cop-out, that’s honesty. And in our experience, teams that plan ahead (even just a little) almost never hit this wall in the first place.
💡 Pro Tip:
Building a short buffer into your project timelines = zero stress. We’ll help you get there.
Totally fair concern — and easily solved. Yes, by default we may use completed work in our portfolio to show what we’re capable of (kind of like how your designer’s CV shows their past projects). But if that’s not for you? Just send us a note in writing and we’ll remove that license, no questions asked. Your brand is yours. We just get to be proud of the work we did together.
💡 Pro Tip:
Not comfortable with portfolio use? Just ask. We’ll sort it in under five minutes.
We’ll take ‘newer and smaller’ over ‘bloated and bureaucratic’ any day of the week. Being a smaller operation means you’re not a ticket number — you’re a client we actually know. Decisions get made faster, communication is more human, and our team genuinely cares about your outcome because our reputation depends on it. Sure, we’re not the biggest name in the space, but we’re building something worth talking about — and we’d love for you to be part of it.
Ask us anything. You’ll be surprised how quickly you get a real answer from a real person.
The best way to kill a myth is to experience the reality — so why not give it a shot?
Will Novelli is a Happiness Manager at Creative Shizzle, professional Reddit researcher, and community building enthusiast. When he’s not uncovering marketing insights or helping to produce/host Talking Shizzle, you’ll find him exploring Philly’s food scene or crafting the perfect meme. He believes the best marketing happens when real people have real conversations.
Join our mailing list to get our updates and marketing and design tips and tricks.
